Health, Safety & Cleanliness at ELaiolithos

ELaiolithos will open for the upcoming season on February 1, 2027 till November 15, 2027

At ELaiolithos, caring for our guests begins with caring for their well-being.

As the founder and owner, I believe that true hospitality is reflected in the details: a beautifully prepared suite, thoughtful attention to cleanliness, and the peace of mind that allows our guests to relax and enjoy their time on Naxos.

Maintaining these standards requires professional knowledge, continuous learning and a personal commitment to the details that make guests feel comfortable, safe and genuinely cared for.

My approach to hospitality has been shaped by a lifelong connection to my home island of Naxos and the international perspective I gained during the 30 years I lived in the United States. These experiences have influenced my understanding of thoughtful hospitality: anticipating guests’ needs, paying attention to detail and creating an environment where people feel genuinely welcomed and cared for.

Over the years, I have personally attended professional seminars and training programms relating to hospitality operations, hygiene, cleaning and disinfection, and food safety. I apply the knowledge gained through this training to the ongoing management of ELaiolithos and the development of our operational practices.

These responsibilities are reflected in the way we maintain our suites and common areas, manage our facilities and work to provide a clean, safe and carefully maintained environment throughout each guest’s stay.

I believe that exceptional hospitality is built not only on the place itself, but also on the care, responsibility and personal attention behind every guest’s experience. For me, these are not simply operational requirements; they are fundamental to the standards I want ELaiolithos to uphold.

Cleanliness, Hygiene & Guest Well-Being

At ELaiolithos, cleanliness and hygiene are essential to the care and comfort we provide our guests. I take a personal interest in maintaining the property’s standards, ensuring that our suites, shared spaces and facilities are carefully maintained throughout the season.

Our approach combines professional knowledge, attention to detail and practical cleaning procedures designed to provide a fresh, comfortable and welcoming environment.

Professional Training & Continuous Improvement

I believe that responsible hospitality requires continuous learning and professional development.

I have personally attended professional seminars and training programmes organised by the Greek Deputy Ministry of Tourism and the Greek Chamber of Commerce, covering subjects related to hospitality operations, hygiene, cleaning and disinfection, tourism management and visitor safety.

The knowledge gained through these programmes informs my approach to managing ELaiolithos and maintaining appropriate standards across our accommodation and food service operations.

I remain attentive to applicable regulations and relevant guidance, reviewing our practices as necessary to support the cleanliness, safety and well-being of our guests and team.

Spacious Outdoor Environment

The natural setting of ELaiolithos offers guests generous outdoor space, privacy and open views of the Naxian countryside.

The property features an 850 m² veranda overlooking the surrounding landscape. Each suite also has its own private outdoor area, furnished with terrace furniture, lounge chairs and a marble dining table.

These outdoor spaces allow guests to relax, dine and enjoy the peaceful surroundings in a rural setting away from densely built-up tourist areas.

Cleanliness of Our Suites

Each suite is carefully prepared before guests arrive. Our cleaning procedures focus on maintaining clean, hygienic and comfortable accommodation throughout each stay.

Our practices include:

• Thorough cleaning of frequently touched surfaces, including door handles, light switches, bathroom fixtures and other contact points.
• Replacement of small area rugs after every check-out, ensuring that each arriving guest enters a freshly prepared suite.
• Cleaning and maintenance of protective mattress covers according to our established procedures.
• Professional mattress cleaning once a year as part of our ongoing care for the suites.
• Freshly laundered sheets, pillowcases, towels and bathrobes. We take our linen and bath textiles to the COCO-MAT facility in Naxos Town, where they are professionally cleaned and sterilised before being returned to the property.
• Careful attention to the cleanliness and condition of furniture, fittings and guest amenities.
• Additional hygiene items, including hand sanitiser, masks and gloves, available upon request.

These procedures form part of our ongoing commitment to providing a clean, hygienic and welcoming environment for every guest.

Bathrooms & Natural Materials

The bathrooms at ELaiolithos incorporate natural materials, including limestone, quartz sand and natural stone elements, reflecting the property’s connection to the landscape and architectural traditions of Naxos.

We pay particular attention to bathroom cleanliness and maintenance, using suitable cleaning products and methods appropriate for the surfaces and materials. Where practical and effective, we use cleaning solutions based on biodegradable ingredients to support our wider environmental approach.

Our aim is to maintain high standards of hygiene while caring for the natural materials and finishes throughout the suites.

Food & Beverage Hygiene

Food hygiene and safe food handling are important aspects of our restaurant operations.

We take care in the preparation and service of meals, the cleanliness of kitchen and dining areas, and the handling and storage of ingredients. Our restaurant prioritises fresh, seasonal products and local ingredients, reflecting the agricultural traditions of Naxos.

Breakfast is served à la carte, allowing guests to enjoy a personalised dining experience. Dining areas are cleaned regularly, and hand-sanitising facilities are available in shared outdoor areas.

Our food service practices are intended to support the well-being of guests while maintaining the quality and character of our culinary offering.

Facilities & Guest Support

We want our guests to feel comfortable and well cared for throughout their stay. Our facilities and services include:

• Beach towels for excursions.
• Laundry facilities within the suites.
• Assistance and ongoing support from our local team.

We also respond to guest questions and concerns and address maintenance or cleanliness issues when they arise.

Our Ongoing Commitment

For me, cleanliness, hygiene and guest well-being are not simply operational requirements. They are an essential expression of the care and personal responsibility behind the hospitality I want ELaiolithos to offer.

From the preparation of each suite to the maintenance of our facilities and the care taken in our restaurant, we aim to provide an environment where guests can relax and enjoy their time on Naxos with confidence.

By combining professional development, attentive management and consistent cleaning practices, we strive to maintain a clean, comfortable and carefully managed property that reflects the standards and values of ELaiolithos.