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FAQs - ELaiolithos Gift Cards
How do I purchase an ELaiolithos Gift Card?
Purchasing an ELaiolithos Gift Card is a breeze! Just select your preferred experiences and denominations from our list, follow the prompts to customize your gift card, and proceed to checkout.
Can I include a personalized message with the ELaiolithos Gift Card? Absolutely! We encourage personalization. Feel free to include a heartfelt message along with the ELaiolithos Gift Card, adding a special touch to your loved one’s experience.
What services can be enjoyed using ELaiolithos Gift Cards? ELaiolithos Gift Cards offer remarkable versatility, allowing recipients to indulge in the experiences described in this section. From local gifts and delectable dining to rejuvenating spa services, our gift cards unlock a world of possibilities for a truly memorable stay.
How do your loved ones redeem the ELaiolithos gift card?
Sit back and relax! With ELaiolithos Gift Cards, there’s no need for you or your loved one(s) to take any action. Once received, our team will ensure that the chosen experiences and delightful gifts are seamlessly delivered to the recipient(s). It’s our way of ensuring their stay is filled with joy and surprises. We’ re going to send you pictures of them.
Can gift cards be used for any other services at ELaiolithos? Certainly! Our gift cards are versatile and can be used by the recipient(s) for the selected gift-experience or for any other available experience at our hotel, according to their preference.
Is there an expiration date for the gift cards? Our gift cards typically have a generous validity time during the stay of the guests.
Can I refund or transfer the value of a gift card? Gift cards are non-refundable and non-transferable. Once purchased, the value is intended for the recipient specified during the purchase process.
Are there any additional fees associated with gift card purchases? No, we do not charge any additional fees for gift card purchases. The amount you choose and the experience you choose is the amount and the experience the recipient(s) will receive.
Are there any restrictions on when ELaiolithos Gift Cards can be used? Our gift cards are crafted for flexibility, though there might be certain blackout dates or restrictions, especially during peak seasons. In the rare event that we encounter any issues processing the gift card, rest assured that we will promptly notify you, and a refund will be issued. Sometimes, unexpected things might happen, but we’re committed to ensuring a smooth and satisfactory experience for our valued guests.
Can multiple ELaiolithos Gift Cards be combined for a single booking? Yes, you can combine multiple gift cards for a single booking, allowing the recipient(s) to enjoy a more extensive range of experiences during their stay.
If you have any further questions or require assistance, feel free to reach out to our customer service team. We’re here to make your ELaiolithos Gift Card experience seamless and memorable
Privacy Policy for Gift Cards
At ELaiolithos, we prioritize the privacy and security of our customers. This privacy policy outlines how we collect, use, and protect the information provided in the context of gift card transactions. By purchasing an ELaiolithos Gift Card, you agree to the terms outlined below:
- Information Collection:
- We collect basic information, including the purchaser’s and recipient’s names, email addresses, and contact numbers.
- Payment information is securely processed by our trusted payment partners, and we do not store any financial details.
- Use of Information:
- The collected information is used solely for the purpose of processing and fulfilling gift card transactions.
- We may use contact information to communicate relevant details about the gift card, such as delivery updates or redemption instructions.
- Security Measures:
- We employ industry-standard security measures to safeguard customer data against unauthorized access, disclosure, alteration, or destruction.
- Financial transactions are secured using encryption technology.
- Third-Party Involvement:
- We may share necessary information with third-party service providers involved in processing payments, delivering physical gift cards, or facilitating digital transactions.
- These third parties are contractually obligated to maintain the confidentiality and security of the information.
- Data Retention:
- Customer information is retained only for as long as necessary to fulfill the purpose for which it was collected or as required by law.
- Communication Preferences:
- Customers may choose to receive marketing communications. We respect individual preferences and provide options to opt-out of promotional messages.
- Policy Updates:
- ELaiolithos reserves the right to update this privacy policy. Any changes will be communicated through our website.
- Customer Rights:
- Customers have the right to access, correct, or delete their personal information. For any inquiries or requests, please contact our customer service.
By purchasing an ELaiolithos Gift Card, you acknowledge and agree to the terms outlined in this privacy policy. For any additional information or concerns, please contact us